See above. From our first meeting, I have felt like I've known Dr. Lai forever.
She is very understanding and kind.
She is very kind and listens
She is very concerned about your health she explains your health issues very well and she takes care of me very well she is very concerned about me and my health and I appreciate that she is a very good doctor and I'm glad I got her for mine
She is simply amazing.
She talks to u timedont mater
Thanks again when you reach a milestone and your treatment she is just excited for you as you are for yourself.
Dr. Lai is an Informative doctor. She loves her job & shows it.
Dr. Lai is the absolute best!! She exudes such positivity and is truly a fantastic physician. She deeply cares for her patients, and you really feel that you or your loved one is receiving the highest quality of commitment and compassion from her. We love her!
Very professional and kind physician
Dr. Lai always puts you at ease by her friendliness, thoroughness in examinations, and patience in answering all patient questions.
Very thankful for all the care she has given me.
She listens and explains things in a way you vacant understand.
She very knowledgeable and friendly. She a great listener too.
She seems to be a thorough, caring physician and inspires confidence in what choices she makes for her patients.
Dr. Lai is the best! So thorough and compassionate!
Dr Lai took the mess that my former Hematologist had my blood in and turned it around so that my test results are almost normal most of the time. I consider this as an indicator that she knows what she is doing.
Dr. Lai communicates clearly and patiently, in a way you can understand! I highly recommend her!
She is wonderful and very great at what she does.
Always answers all questions. Anticipates quest & answers them. Shows genuine concern for patient & caregiver.
Efficient and thorough visit
She is the best doctor I’ve ever met. She answered your questions. She’s easy to talk to. She is so awesome.
Dr. Lai is a very good doctor.
Smart , work with you trying to figure out how to best help her patients.
Dr. Lai is very thorough & takes the time to explain things and answer any questions.
Dr. Lai was very friendly and informative
from day one explaining my cancer diagnosis..x 3 yrs ago she has been trustworthy treated me like I was a member of her family the times I would call she would call me back with in 3/4 hrs I am so glad with all of her knowledge and skills that she is an employee at Fransician !!!!
Dr. Lai is wonderful! A highly professional, knowledgeable provider who pays close attention to my needs and very approachable and attentive to my concerns.
Dr. Lai has her patients health as her primary concern.
Very caring and took the time to explain all my health issues.
She is very knowledgeable. Takes time to explain and answer questions.
She’s the best!
Dr. Lai is very friendly and explains everything about lab work and recommendations for additional medication.
She takes time to explain everything well.
She is so kind and seems to genuinely care. Always thorough in going over results and what's next.
She’s very understanding and explains things if you have questions
Great combo of knowledge & caring personality
Because she is caring, thorough, and great at her job!
The doctor answered all my questions and concerns and was friendly.
Very caring , very thorough , and I really believe she cares about her patients
She’s amazing. She’s kind, she’s patient and she explains things that you can understand.
She has concern for her patients and their outcomes
She good
Makes me feel comfortable and is very thorough.
Dr.Lai is so caring and knowledgeable. She shows her care and attention during every visit and coordination of follow-ups.
Great doctor, very knowledgeable. Explains situation very well.
Dr. Lai was very thorough and answered all of our questions. We also appreciated the efficiency and kindness of her nurse, Annie, who was very helpful.
Dr Lai is amazing, she explains everything to you, and her bedside manner is impeccable.
Talks so you can understand
She put me at ease
She listens and explains well Genuinely confirmed for my health.
She’s very polite
Very good doctor explains everything and answers questions. She knows what she’s doing.
She takes her time to explain things to you that you don't understand
A caring and personable disposition, very supportive and knowledgeable.
She’s truly awesome.
The entire staff from check in to check out are the most pleasant, kind, and warm humans in healthcare. Dr. Lai is extremely knowledgeable, empathetic, and patient. When I leave the office I am hopeful and optimistic. I can’t thank everyone enough.
Attentive and knowledgeable.
Very knowledgeable and answered questions in a timely manner
She very knowledgeable and caring
Wonderful
Dr Lai and her office are so personable. They do excellent work.
My Dr. Lai takes great care of my health issues.
She really cares about you as a person. And as a patient she makes you feel secure and not afraid.
Easy to talk to and understand. Very knowledgeable.
Dr Lai is very professional at what she does she asked questions about if there's anything wrong with me she explains to me very well what's going on she recommends medication when she thinks you need it and she also takes you off medication when she thinks you don't need it anymore I'm so glad to have her for my doctor and anyone else would be very lucky if they had a doctor like her
I have recommended Dr. Lai to a friend and she loves her!
Explanation of health issues and care
I was very low in vitamin B12 and she was the only person that told me that omeprazole can interfere with the absorption of vitamin B12. So once I stopped taking the omeprazole then my B12 started going up. Now I'm feeling much better and more alert.
I like her
Very professional, informative and caring.
She is patient and answers all my questions!
She is so up lifting during the exam and easy to understand.
She is a very nice doctor
She’s very kind and listens
Because she is the best
Excellent
She’s always give great details on you health
Very competent and caring physician.
I just love her. I feel like I am well cared for. I feel a sense of relief when she walk in the room. She delivers news in a positive way.
She’s very caring
Nice Doctor
Great doctor and very thorough.
I believe she is a very concern and attentive doctor
Very professional and explains everything - also listens!
She’s great and a great listener and she asks questions and answer any questions that may have
She's very thorough and she listens to you, that's important.
Love her, she is on it, she explains everything, cares about her patients,
Dr Lai is a very good doctor she's easy to talk to she explains stuff to you very well she also the caring person and she's someone you can trust
She takes her time and explains things to you and makes you feel very comfortable
She is the best!!!
Dr. Lai is very kind & knowledgeable.
I feel heard and cared for
She is very polite and helpfully
Because she makes me feel so my health is so important and she explains everything where I can understand and I love her very friendly attitude
She is very good about explaining everything to you
She's very detailed oriented.
Very caring. Listening to all information and then said what would recommend to have done.
Friendly and complete service.
Satisfaction
Dr. Lai explains things extremely well
She’s efficient, competent and has great energy!
Dr. Lai was very thorough with the labs and she listened to all of my concerns.
She helped me out a lot. She told me information that I needed to know. I have never gone through this before. She did not make me feel stupid. She treated me with a lot of respect. I am very glad that I went to her. Thank you very much. She was very kind to me. And she gave me a lot of hope. I am glade that she is there for me.
Dr. Lai is very thorough and knowledgeable. She takes time to ask and answer questions.
Dr. Lai and staff are very professional and explain everything.
Listens to you
She's on top of my treatment
Expert
She has good patient skills and was not talking down to me but with me.
Very knowledgeable and helpful, listening to our questions and answering them
She straight forward and honest! Very thorough and knowledgeable!!
She is very knowledgeable in her field.
Very caring, knowledgeable, and professional in delivering excellent care.
She is very caring and explains things very well.
So kind and so thorough
Very knowledgeable
She is concerned about me and listens and explains everything so you can understand
Dr. Lai help found out what was going on with my diagnosis I was diagnosed with Iron deficiency anemia and I have to get infusion from my iron drop be low 10 few more thing going on as well
She's a very good doctor
She is very thorough. She explains everything to you in detail. She's very friendly and really smart.
She goes over everything and is very turough.
great dr but her wait times are insane! 9am apt, seen at 9:40
She greeted me and explained everything to me.
Dr. Lai is and informative oncologist. If you have any questions she will gladly answer. :)
She listens and is straight forward!
Great hematologist!!
She is very thorough and nice
Dr Lai listened and was very clear on the path forward
Very personable.
I just did. See above answer.
She listens and cares!
She's Wonderful 😊
She explained everything to where I could understand
Very friendly and helpful.
Dr. And her staff are very caring and explains everything that is needed
The dr is too rushed
She is very good being an oncologist. She writes down stuff for me to remember and I appreciate it.
Dr Lai has excellent people skills and is very relaxed in a potentially stressful situation. Explained my process clearly and detailed.
The technician made sure that I was very comfortable.
Dr Lai is amazing, she is very thorough and she explains everything in detail
She talks to u
She is very thorough reviewing my lab and test results and answers my questions.
She's thorough and knowledgeable.
Very knowledgeable.
she's so sincere. her attitude is friendly and happy. she looks at the patient when she speaks and her knowledge of care is excellent. she cares about her patients and you can see this in her work.
Dr. Lai takes all the patients’ concerns seriously and is extremely easy to talk to.
Professional, knowledgeable, caring and has a wonderful bedside manner. She made us fell cared for and we knew she reviewed our case prior to meeting us.
Friendly and very understanding of my situation.
Dr. LAI is thorough & explains things well. She listens & answers questions. Friendly & caring.
Dr Lai is thorough, attentive and very caring with her patients.
She is very thorough, patient, and kind. She is a professional and listens when things need to be addressed.
She is caring, explains everything well,
Concerned about me
She explain things so you will understand.
Very friendly and knowledgeable
Dr. Lai is very knowledgeable and has wonderful personality.
She is sincere in her efforts
Dr. is patient and listens…. two great traits. Thank you!
Very knowledgeable and caring.
She is very professional and efficient also her bedside manner is second to none.
She is very friendly and good doctor and very nice
She is a good listener and shows compassion
As before always top of her game
Very attentive and communicated complex infusion a way we understood.
Dr. Lai makes sure you understand what’s going on with your body , she breaks down and explains so that you understand
Excellent doctor, great bedside manner. Cares about her patients. Listens well and explains things thoroughly. Answers all your questions.
Knowledge friendship timely
She answered all my questions were answered. And her personality is wonderful.
Very friendly and professional
Dr. Lai is very thorough and answers any of my concerns.
She is the greatest She explains everything
She's very knowledgeable, and very friendly and great staff.
Dr Lai is very thorough, professional and friendly.
DR. LAI IS THERE TO HEAR OUR ISSUES ON CANCER & MAKES HER PATIENCE Feel comfortable & will go far & beyond to explain our journey, Dr Lai is the best.
She's a wonderful doctor, she makes me feel that I'm not facing this alone.
Dr Lei is kind, caring and compassionate about her patients and her profession.
LAI, SUEYI Performance team, extensive resources, driven to appease concerns.
Very thorough and has great knowledge.
Very knowledgeable and listened to all concerns
She is not condescending and cares for her patients.
Dr. Lai is the best!
Very knowledgeable and caring, as well as thorough.
Very professional and funny
I feel she is in tune with her patients issues and takes everything into consideration. She's Top Notch.
Doctor Sueyi Lai, besides being a Professional, she is very kind.
She gets it and explains everything. Examine was very thorough.
Dr Lai knows her fields of hematology and oncology and explains clearly and concisely the next steps to be taken.
She is caring, knowledgeable and professional.
I have recommended Dr. Lai to a friend and she loves her.
Dr Lai is personable, knowledgeable, and thorough. I feel confident that I am getting the best care possible.
She is very caring about her patients.
Very professional and knowledgeable
Very thorough, sweet & caring !
I feel like she is like family. She is looking after my brother Mike Crist for being Anemic. She has helped me survive cancer twice.
She very very smart knows her what she’s saying
Very patient
Just absolutely wonderful Explains everything to your understanding Follow up is the best Response time to patients calls is excellent Appointment times meet patient’s need Office wait time is the best I have received Front desk staff fantastic
She is a great doctor and I love her for who she is
She is wonderful i trust her.
Very thorough she asks lots of questions
The wait time was extremely long. Close to 2 hours.
Doctor Lai is the best!! Truly concerned about health and wellness. Thank You
I like to practice and the personnel service was okay better than most I have no problem recommending her to someone else or many
I've been A Patient of her's for yrs.now,and She very Concerned about your complete Health,though my Disease was Prostate Cancer. Currently Negative, and she said too me, I'm not going too say you're Cured but you're Cancer Free.Recommend Yes.
Doctor is very attentive
Dr. Lai informs her patients of their current status.She ask if you have any questions & she seems to care about the week being if her patients.She explains things in a way that you cac understand.
Great caring doctor.
She answers all my questions, is always cheerful and makes me feel heard.
She is a very nice and compassionate doctor that I have been seeing for some time now and she handles my conditions extremely well.
She is very polite and friendly
She is beautiful inside and out. She is a wonderful awesome Dr.
She is thorough, personable, and intelligent.
very nice
Dr Lai takes her time when going over test results and any concerns I may have.
Because everyone is so nice and courtesy
She’s knowledgeable, professional and friendly.
She is always thorough reviewing my test results and any issues I may have at the time.
Has a great attitude and explains what your test results show and what if any treatment is needed. Always a happy experience.
Very knowledgeable and great bed side manner.
Dr. Lai seems VERY knowledgeable, and she conducts herself in a VERY professional manner.
Great doctor
Dr Lai is so thorough with her examination, asking you questions concerning your health and taking the time to answer your questions. She makes you feel like you are her only patient.
She is amazing. She's kind and very good at her job.
She explained the visit very well and told me exactly what to do until next visit.
Caring n helpful .
Dr. Lai is very knowledgeable and easy to understand.
Dr. Lai is a sweetheart she's very professional, polite thorough and informative and thoughtful.
The entire staff so kind and patient and understanding
The tau symbol represents physicians who are employees of the Franciscan Physician Network, a division of Franciscan Alliance, Inc. All other physicians are independent members of the Medical Staff who choose to practice at a Franciscan Health hospital.
