Easy to talk to
She is so good to help solve any problems and alway listens to what you are telling her. She stays on top of any medical problems.
Dr. Payton has paid more attention to my health since I've been seeing her than my previous primary doctor ever did.
Same as above answer. She seems to care and has a good bedside manner.
She is so relatable and approachable. I always feel better after a visit with her because she listens to me and she always lets me leave with a clear understanding of our plan for my health.
Dr Payton took her time with me and answered my questions. I’m a new patient and she have me a new path to begin.
Ana [ ] who sees my daughter recommended that I try to get her seen by Dr. Payton. I told her that I was seeing soon and wanted to see how that went. Will soon be trying to make that appointment for her.
Dr Payton listens to you and often asks you for further information before she offers a solution.
She takes the time to discuss patient's issues even when she is running behind. Never before have I had someone actually listen to how I feel.
10/10 Very kind, very nice, the way she speaks is excellent
She was pleasant and efficient and professional. Hopefully her suggestions will work to help with my issues.
Dr. Payton is an excellent communicator! I feel heard!
I just don't want to share her with everyone because I like her and want her to not get overwhelmed with more patients. I had a Dr before but he left 2 times, not sure why but it's also nice they have labs in there. Columbus needs more St Francis buildings because no one seems to like places here,they all go to Greenwood.
She is very personable!
Great care n she explains everything
She is the most honest and caring doctor I have had in a long time!
Dr. Payton is a great Doctor. She's very kind and listens carefully to what you have to say. She's one of the best Doctor's I've ever gone to.
She listens to my concerns and questions without making me feel that they are insignificant or petty. She works with my wishes, beliefs and suggestions. Highly would recommend.
Knowledgeable, skilled and caring. Good follow-up. Takes the time necessary to listen and understand. Plan of care is clear and documented.
She is very observant about each person , goes over your health issues and explains your prognosis
Her professionalism and the care she gives. She listens to you and doesn’t make you feel rushed. Great doctor
Great caring attitude toward her patients!
She is personable, thorough, relatable and I never feel rushed or dismissed
She is absolutely the best and cares so much about the person, not just the patient!
My favorite doctor
Knowledgeable. Went into detail on medication that I was taking prescribed by another doctor.
Dr Payton is always caring and considerate. She is a wonderful doctor.
Dr. Payton is knowledgeable, and very nice. Always answers questions.
She is caring and saved my life
Compassion, Knowledge, Experience, willingness to spend time and listen. Never rushing or dismissing concerns.
She is easy to talk to about any medical problem. So nice.
She listens and gives options for treatment.
She listens she cares,shes knowledgeable
Dr. Payton is excellent. She is very caring and easy to talk to relative to my health issues. She has helped me develop a plan for improved health this year. I look forward to the journey.
Dr Payton is the Best!
She always takes time and caring with her patients
She talks to you and does everything for you I love her, she is precious. She is a wonderful doctor
Easy to talk to. Knowledgeable and answers questions with good explanations. Takes my nursing experience as a RN in consideration when talking to me and includes me in the decision making.
Kind, knowledgeable and caring
Caring and genuinely concern for the patient
Dr Payton listens to you and talks to you about your concerns
I adore my doctor, Rebecca Payton, so much I would recommend everyone to her care. She is so personable and approachable. She takes her time to hear all my issues and always responds with kindness and understandable explanations of the plan she creates for my health. I appreciate her so much.
She is wonderful and always so helpful
I was lucky to have found Dr Payton. She makes you feel comfortable and listens and cares about what you have to say. You come away feeling that you weren’t just a patient or a number and she really does want to help. She’s knowledgeable and helps you to understand everything clearly. She’s truly the best!
I have always received wonderful care. My doctor takes the time to listen and always shows compassion.
Very straight forward and caring with her patients.
Dr Payton listens to you and doesn’t rush you out the door.
Rebecca Payton is easy to talk to and she is a good listener. Never rushed to get you in and out very knowledgeable in all areas.
She's the best
I think she’s a very good doctor when I’ve had a problem she gets right on. It tells me what I need to do gets me what I need.
She is an awesome person and Dr.
I am fully aware of her. Excellent ability.
Great Dr. And staff
Best family Dr I've had. Listens, very thorough, kind, compassionate.
She listens to me
She is the best
Caring trusting and passionate about her patient
I've been with Dr payton quite awhile now.She makes me fill good when I see her.She listens to me about my concerns .
She took the time to hear me and let me know she hears me and made a plan to help get things sorted out.
I love Dr. Payton, she is very nice and very thoughtful and spends all the time I need to talk with her.
She listens
Dr. Payton is very willing to answer any questions I’m concerned about. I feel she’s very knowledge and offers good instructions to improve my health.
Dr. Payton is very down-to-earth and listens to what I am saying. Very pleasant to work with and I appreciate that she cares.
Very caring good listener patient
Same as above! Dr Payton is an excellent doctor. Very kind, caring and knowledgeable. Very thorough. Takes the time to answer questions and explains things well. I highly recommend her. She never makes you feel like she’s in a hurry. You feel how much she cares.
Dr Payton was amazing!!! She listened, asked me what I needed, offered suggestions. I did not feel rushed.
She always listens to me and goes above and beyond to help relieve my issues
She is a caring and knowledgeable person.
Dr Payton will spend time explaining everything to you so you can understand. Has a good personality.
Dr Payton listens and reacts appropriately to your symptoms.
She listens, answers, and is so caring. Always concerned if you have a problem.
I feel she is an excellent physician
Good Doctor
She is the best! I love how she listens to my questions and takes all the time I need to be sure I understand the answers. She really cares for me and my health.
Dr. Payton always makes me feel like she cares about what's going on with me. I had a concern and she made sure I was worked into an appointment ASAP.
Dr Payton is the model of a great dr. She listens to what I have going on and proceeds to find the reason....
Very smart and pro active
she is great
The very same reasons as above. She never fails to amaze me at her quick knowledge an ability to know what I’m feeling. I hate going to doctors but she is always so kind and helpful!
Knowledgeable, attentive, caring
She listens and cares. She seeks solutions instead of band aids!
Dr. Payton is fantastic! She treats almost everyone in my family & we all appreciate her thoroughness & compassion. Would & have recommended her to anyone seeking great healthcare.
She trys to figure out the best medicine for you to take for your condition.
Very caring and kind. She cares about her patients. Listens to your concerns.
Very concerned and actively involved in my total all over wellbeing. Lovely lady.
She is always on top of things never have to wait on her. If I have any questions she's always willing to answer. Always takes time with me very understanding. Yes I would highly recommend her!
Dr Payton is the best!
She is fantastic
I’ve always respected her ability to be direct and clear.
She is takes time with you and always listens to you. Solves any problems.
She's the best doctor I ever had.
She's an excellent physician
I have recommended Dr Payton from the first time I saw her. She is a wonderful doctor who asks questions and is very thorough. She reviews all my medication.
She is always right on top on top of any problem I have. Very easy to talk to and listens to you.
She is a good listener. She cares about people.
Because she’s the best. She always listens and seems genuinely interested and addresses concerns in depth.
She listens and doesnt rush you. She genuinely cares and is so encouraging to positive changes in my health.
She is very caring doctor. She is easy to talk to.
I am very glad to have Dr Payton for my doctor. She really listens and she or someone on her team is very good about answering questions on the portal. I never feel “dismissed” about my concerns, or how I’m feeling. I also think the set-up you have with the lab right there with the doctors’ office is an example everyone should follow. Thank You
She cares and wants to help you get better
She is great
She cares
Dr. Payton is an angel!
I have recommended people to this office
She listens to you and reacts accordingly
She is easy to talk to & really listens to me.
She takes time to listen and explain things to me
She listens, is easy to talk to and you can tell she cares.
I really like Dr. Payton. She listens to all my concerns and give me the care that I need.
I appreciate Doc Payton very much and would highly recommend her
Dr. Payton is the best at listening & trying to find the right plan for your situation. I have multiple health issues at a relatively young age and she never makes me feel inferior.
The quality of care I receive.
She understands me, doesn’t rush, and knows her stuff!
Good listener.
Dr Payton really listens and works WITH you
She is professional and knowledgeable.
Very Intelligent, answers questions well, great personality for her patients, care
She is willing to let you try your thoughts and explains your lab and test results in layman’s words. She’s the best.
Because she is so nice and helpful and listens to me when I have a problem.
I’ve had several PCPs in my 52 yrs of life & she is by far the best. P
Dr. Payton is very kind, thorough, takes her time and doesn’t rush you in and out like you are just a number and really cares about her patients, which you don’t see anymore.
Professional, knowledgable, friendly, relatable, takes time to answer my questions.
Dr Payton is attentive and thoughtful with her patients. She makes the right diagnosis and gives her patients confidence in her as a doctor.
She's polite and pays attention to detail
she cares and goes out of her way to help
. She is a good Doctor
Listens and very caring
Kind and knowledgeable. Very good doctor
Dr Payton listened to me and heard what I was saying. She made me feel like she truly cared about me. She is a wonderful doctor.
She is the best
She is on top of everything and listens to you.
She listens, is confirming, and tries her best to help ease my anxiety
She listens to what I tell her and regards my questions and answers as best as she can. She is very thorough in seeking out all the information she needs to make an appropriate diagnosis. She is very thorough as well as kind.
Kindness and respect
She's patient and listens,she's a good Dr.
Wonderful
The Best there is
Very calm can solve problems
(see above response) She is hands down the best physician I have ever had.
I have been for years and have a friend who would like to get an appointment scheduled with Dr. Payton.
Dr.Payton is very pleasant and listens to what you are saying.. very nice person.. I would recommend her..
She’s the best
She was very helpful and provided information.
She listens to what you have to say and recommends but doesn't push too hard. Great Doc!
She is very thoughtful and trustworthy
She always listens to me and provides excellent care.
Dr. Payton listens carefully. She explains everything in an easy-to-understand manner
Fantastic doctor
She is a caring doctor. She listens to what you have to say
Same as I wrote above. She is the reason I'm a patient at the St. Francis primary care office in Columbus.
I think she listens to you and she is a very caring woman I think she knows what to do
She's proactive and concerned and of course an expert.
Wonderful doctor and person‼️
She is down to earth and explains thing in greet detail
Timely review of test results.
Dr. Payton is the best. She always has excellent and caring responses to my medical concerns with an understandable explanation. Her pleasant personality makes our time together a great experience! Please pass this on to her!
She's good.
I like Dr. Payton. She’s very easy to talk about anything. She listens
Dr Payton is a very good physician
She’s the best doctor.
Dr. Payton is a problem solver who doesn't just prescribe a pill. She looks for possible root causes. She is also very kind and concerned.
She is knowledgeable and listens to my health concerns, she then takes the necessary steps to resolve my health concerns. I could not ask for a more dedicated doctor and feel so comfortable with her as my health provider.
Dr Payton listens to me and talks to me with kindness and respect.
She is so down to earth and easy to talk to .
Professional, courteous, and is sympathetic to individual needs.
She is respectful and kind. She listens to me. She is knowledgable.
Same reasons as above. She cares.
Great and attentive care provider.
I already have recommended her to my family & friends,
Dr. Payton was very professional and offered knowledge and care answering my questions. I am impressed with her knowledge and concern she exhibited to me during my appointment.
Dr. Payton is excellent to work with. Very patient, compassionate and accommodating.
Dr. Payton handles me as an individual not just the next case number.. listens than directly address the problem
A personable, knowledgeable, professional who actually listens. (I have referred friends and family but I've heard she is not taking new patients.)
Outstanding physician
Dr. Payton is very caring and listens to what I have to say.
She pay attention to the details and is always will to try to help
She always listens to me & is very understanding.
Caring and thorough
Knowledge, professionalism, caring
She is hands down the best physician I have ever had. She listens with compassion. She is knowledgable and she allows me to participate in the conversation. She always has a scribe which I think is important . That way, she is talking to you instead of typing
Listens to me as to what my problems are. Very caring. Takes her time.
Good Dr. No
caring
Great doctor
Dr. Payton is a wonderful doctor. She always takes time to listen to you and explain things thoroughly.
See above. She's been my primary care provider for over a decade and I am more satisfied with each visit.
Listens n smiles
I absolutely love Dr Peyton. She takes the time to listen to all my concerns and goes over all options and plan she would like to proceed with. She is very personable and really cares about me as a patient and person.
She takes good care of me
I like her, she is a good listener. This was my first visit to this practice so needed to establish a relationship since recently moved to Columbus. Dr. Payton reviewed my prior My Chart info and got me all set up in the computer, reviewed my meds, did my Wellness exam and ordered labs in a very efficient, friendly manner.
She was on time, went through all the chart, asked questions, advised about issues that needed to be addressed, very friendly.
Dr. Payton is a very good doctor and she cares about her patients and I like it that you can talk to her about your health.
She Cares and hears and understands what you are saying. Has great options and suggestions.
She is patient knowledgeable and friendly
Doctor Payton is knowledgeable, approachable, and works to problem solve.
Dr Payton understand my health issues and how to take care of them
Very good, competent, factual.
Dr. Payton is very caring and patient. She is interested in the person as well as the patient.
Extremely thorough care by Dr. Payton. Dr. Payton listens to me.
caring and interested in patients
Dr Payton takes a personal stake in all her patients.
She is simply the most caring, professional family practice doctor I've ever known. She never rushes appointments and always ensures all my questions are answered. Further, she readily cooperates with other specialist physicians in Columbus that are not part of the Franciscan group.
Very personable as well as very knowledgeable and concerned about discovering causes of symptoms. Could not deal with a better professional.
She listens, is knowledgeable, and explains things well.
She is so personable, caring yet straight forward! Love her!
Dr. Payton listens before advising or prescribing. She doesn't jump to conclusions without a thorough understanding of the patient's concerns.
Always caring and professional!
She's the best doctor I ever had. Brilliant and empathetic.
She is very caring and never rushes. She listens and is thorough.
She is thorough and attentive to each patients health care.
She too has a friendly and caring disposition and makes me feel relaxed
She is a wonderful person and always makes sure I am doing well. I feel very at ease with her
She’s thoughtful, open to suggestions in your care and cheerful.
Did medical care and teaching. When I went for xray told I had to go in office because my doc was from Francisan. Then had a chest xray, tech stopped I had and my arms were in air. I SAID YEY ANYONE HERE THEN TECH FINISHED XRAY.
Dr Payton is very easy to talk to and I think she listens
she is good
covered questions I had, went over all medications, completed blood work, supplied paperwork for handicap license.
Doctor listens to patient and uses that input when determining a plan of action.
She is a knowledgeable physician did has a caring heart
She cares, but she is also over capacity.
I am completely satisfied with Dr. Peyton.
Excellent physician
I feel like she understands what I go through and listens.
Dr Payton was very thorough, patient, attentive and I could not ask for a better bedside manner.
I think she is a good doctor and cares about how you feel.
Smart, professional, a great doctor
For the same reasons described in previous surveys, her knowledge, she listens, offers options in care plans, if noted. The office visits are not rushed, bedside manner. A plus in all areas
I Love my Dr. She listen to how I feel
She is genuinely concerned about her patients.
She is smart, listens and very helpful and does not judge.
Great doctors who cares and works with patients to resolve issues they have.
I've been a patient of Dr Payton's for a number of years. She has always communicated concern and she has been timely and thorough in her response, I'm very happy with the care and concern that she provided and I sincerely believe she deserves well qualified and skilled support staff. Today was an unfortunate exception.
Doctor Payton is amazing, Her concern and compassion for her pancient is beyond belief.
Genuine care from doc. Time spent with doc. Doc understanding of problem. Knowledge of doc
Dr. Payton has always listened to our concerns and helped us through the issue. Her knowledge and her willingness to find an answer have always impressed us.
She's the best doctor I've ever had
Took time for my health questions.
Welcomes questions and gives great feedback. She wants her patients to make good decisions.
Dr Payton is always patient and knowledgeable regarding the problems mom is having. Dr Payton takes time to listen to my mothers concerns and medical issues then prescribes appropriate diagnostic tests to get a resolution to the problems.
Very thorough with all communications
I like her because she cares about you!
She is very interactive and listens when expressing a concern