See above. Heather was beyond terrific!
She’s the main reason I like it . She explains everything and is thorough. She answers all questions.
Nurse Heather was totally knowledgeable, friendly and professional. Explained all points in ways that I could understand.
Very nice and pleasant.
I have been pleased with the patient and personalized treatment she have given me.
She was very easy to talk with and answered all of my questions. Very helpful and professional.
She was kind and thorough.
Heather was professional and personable. She listened to my concerns and made appropriate inquiries and recommendations.
Friendly, personal, while being professional. A very good doctor who cares about her patients.
Friendly, courteous, and thorough.
Very good communication and patient interaction
I don't know any other cardiologists and she seems to be very knowledgeable which is reassuring. I trust her suggested approach to my health issue.
She's very thorough and takes her time to listen to my symptoms and discusses every test result with me she is very nice
Very friendly respectful and professional!!!
Professional
Very professional and personable. Understood our concerns
She spent considerable time with me, a new patient! Very pleased with this!
Took time with me. Made sure I understood everything. Thorough!
She was amazing!
Great personality!
She listened to me n explain everything very well
This was our initial visit but she was very pleasant and knowledgeable.
smart listens to your concerns she is a good person
Very polite & listens
She was informative to my needs
Heather is thorough and explains treatments
Listened and answered all questions.
Heather is amazing. Professional and very attentive to my questions. I always leave feeling very confident about my prognosis
Very good at explaining options a care path
Very pleasant and explains everything.
She does an excellent job!
She has great bed side manner. She listens and takes everything into consideration before deciding on a path to take. She was also very good about letting me know what to expect based on different scenarios.
Very professional
she took time for me! she didn't just Pop in and then Pop out she talked to me about my concerns and explained each step,a wonderful soul
She took the time to explain things in terms in understood. She didn't talk at me; she made sure I understood what she was doing.
Heather listened and answered my questions
Very polite,through and seemed like she cared
Wouldn’t want anyone else. Great.
She is very nice and takes time with and talks so you understand .
Very informative
She was great! Explained everything and answered all our questions.
Took the time to listen and answer any questions.
Told me what I needed to do and gave me the best advice on how to care for myself. God bless her.
Heather will take her time and listen and explain any questions you have.
Heather Gengnagel is great to work with. Makes me feel cared for and about. She is really on top of test results and follow up to change or adjust medication. A+
Listened to all my questions and answered them
Answered our questions and helped us understand. Helped us through the medicines and what needed refills etc. She was very thorough and knowledgeable.
She is a very caring doctor that looks at all aspects of your health and develops a plan for your care. She takes the time to find out what's really going on with your heart
Very competent, answers questions, helpful with explanations
Very knowledge able. Intelligence, etc.
Wonderful in all ways!
Outstanding service & care.
I was treated with heartfelt compassion, kindness and patience. Both in my mediation change and very helpful in improving my cardiac rehab attitude.
She did not rush the vehicle sit. Takes time with you and answers all you concerns
takes her time, thorough and clear and friendly and professional
SHE IS VERY KNOWLEDGEABLE
She listens and asks questions. Very knowledgeable.
She was so down to earth and made me feel safe with the new meds
Takes her time to make sure you understand.
She is the BEST....
expert in her field, friendly and very knowledgeable
Very Pleasant and answered all my questions.
She is very knowledgeable and easy to talk to
easy to understand and very informative
Professional and is very attentive to your questions
Friendly, knowledible, responsive
Listened addressed needs
no pressure and thorough.
She takes her time with you and explains any questions you have
very good and thorough
She is kind, listens,spends time as needed.
Very knowledgeable
Answered all my questions, was pleasant and on time
Knows her business very well. Very congenial.
She listened to my questions answer provided answers , so that i could understand them
Very nice and informative
Heather listens carefully before she asks questions. She wants to get to know her patients so she can better provide treatment and offer suggestions.
Very thorough
I am very new to heart problems and Heather has been extremely helpful. The most important thing is that she takes the time to carefully explain things and answer my questions. For the first time since engaging with Franciscan Cardiology, she makes me feel like a patient, rather than just a customer. The other advantage of working with Heather is that there is now consistency and continuity in my care that not only makes sense to me but is endorsed by my physician at IU Health. With Heather's highly professional help and guidance, I feel very confident about my prognosis. Heather has my sincerest thanks.
Very understanding and knowledgeable.
She is well informed before she sits down to discuss treatment. She knows your case.
Great explanation of heart problems & treatments needed and why, all good
She explains carefully, fully my health situation and options and repeats anything I do not understand. She knows her medicine practices.
She gave me a thorough exam and listened to my concerns
She explained everything very thoroughly and answered all of our questions
Very knowledgeable and instructive Nurse. Listens to you.
Very professional. Answers all questions. Very friendly
Heather is very knowledgeable, thorough and down to earth
Very professional and friendly! Explained everything and listened to my concerns.
Because she tells it like it is and takes time to answer all questions that I have and what’s the next steps will be
Heather answered all my questions
Knowledgeable and took the time to answer all my questions and explain everything.
The nurse practitioner we saw today, Heather, was personable and knowledgeable. She worked with us through recent scan results and took proactive steps to address the situations.
Knowledgeable
Professional and Knowledgeable. Listens to my Questions and Concerns.
Good communicator, friendly, took time with me. Smart and logical.
First visit with Heather. Bedside manner is awesome. She listened carefully and addressed all my questions. Did not rush me through my exam. She seemed genuinely concerned about MY concerns. Very happy with her consult and expertise.
The tau symbol represents physicians who are employees of the Franciscan Physician Network, a division of Franciscan Alliance, Inc. All other physicians are independent members of the Medical Staff who choose to practice at a Franciscan Health hospital.
