I like her
Erin is excellent - kind, informed, thorough, and a lovely person!
Professional, willing to listen and respect your needs
Erin went out of her way to be helpful
Great bedside manners and took time to fully understand my issues and gave expert advice. I genuinely felt she was steering me on the right path and not having me try things and keep coming back.
After four years of using my expensive hearing aids, one of them stopped working. I went to the audiologists at Coolspring Clinic and it was fixed in 10 minutes. The young lady who waited on me was a sweetheart. There was a wax build up that I was not able to clean myself and it was done while I waited. Outstanding service.
Very pleasant. Explained in a manner that I understand . Very friendly and helpful.
Made sure I understood results of test.
She’s very nice and explained all my options.
Extremely helpful. She lent me a BAHA until mine were sent and programmed. She went above and beyond to make sure my BAHAs were given the appropriate numbers for shipment. She programmed both seamlessly and to my hearing needs. She made suggestions so I can adjust my hearing aides as needed through the app and she taught me how to use the mic and stream tools in my package. Thanks to Erin, I am able to hear.
Quick and friendly
Her office is always responsive.
Erin was very informative. She was patient, thorough and full of information.
She is very efficient and pleasant.
Dr. Erin Pluard is fantastic. Listens, takes time to answer questions. It’s clear she truly cares about her patients.
Very efficient
Erin is wonderful. Answers any questions I have, listens attentively when I am telling her problems I may be having in hearing in different places and tries to adjust and improve for me. She is so personable compared to other audiologists that I have worked with for my hearing. She always tells me that if my new mapping gives me any problems all I need to do is call and they will get me in and work with me for a change or adjustment.
She explained what was happening and put me at ease.
She is great. Friendly, but professional, and knowledgeable. She explains things very well.
As above, she was knowledgable, helpful and explained everything in an easy to understand mannner.
Love Dr. Pluard. She was friendly, pleasant, knowledgeable, willing to listen, answer my questions, and allowed my input for my plan of care going forward.
Erin was very professional and friendly. She answered all of my questions and made me feel comfortable.
very nice and professional
Highly professional, compassionate, ready to work on any issues.
She tries to help with my hearing issues.
Very friendly and competent.
She was informative, professional, and friendly.
Professional listens well.
Erin was very pleasant to talk with. She provided complete information to all my questions plus helpful insight into other auditory issues. The tests and comparison to baseline tests seemed very comprehensive.
Great care.
very professional and competent and patient
She addressed all my issues relating to my hearing loss.
Erin was upbeat and kind. She worked efficiently, but I never felt rushed. She was very good at explaining my test results and encouraged me to ask questions.
Very thorough and saw results rights away. Instructions were good as to what I was doing and why.
She was very patient & understanding.
She is very sweet and knowledgeable
Very professional, but friendly. Competent and knowledgeable.
The tau symbol represents physicians who are employees of the Franciscan Physician Network, a division of Franciscan Alliance, Inc. All other physicians are independent members of the Medical Staff who choose to practice at a Franciscan Health hospital.