Dr Tsai was knowledgeable, kind, and thorough.
I like Dr Tsai he is very thorough
He explained everything very well and I didn't feel rushed.
I appreciated his professionalism.
He was very informative in a succinct yet personable manner both before and after the procedure. I felt very comfortable and the surgery was flawless. I highly recommend this Dr.
He was kind, gentle, understanding, explained everything and answered all my questions and gave me instructions about home care of myself.
He was very personable and I have had no negative side effects from this procedure he preformed.
Very friendly. Explained thing in terms I could understand
He was very personable. The experience was painless.
Excellent people skills.
Very nice. Talks to his patients and family.
He was very professional. He helped me understand everything I needed to know. During my procedure he kept me up to date on all the things I should expect. Thank you, doctor!
very compassionate and understanding
He was very kind and professional
A very good doctor
Explained everything I needed to know
They were helpful and kind.
Very nice, informative and professional.
See above comments. My evaluation of the facility was based on their performance.
Skilled and professional
Very knowledgeable and professional.
He was very kind and seems to be really caring and makes you not feel uncomfortable.I was so embarrassed about having to go to the bottom doctor and he didn’t make me feel weird or embarrassed at all
He seems very knowledgeable and kind
He was very informative and polite.
Appears competent and caring. Very informative.
They make u fell very comfortable
friendly, knowledgeable, took time to explain before and after the proceedure
got it done quick
Nice guy, knowledgeable, efficient
Kind, excellent bedside manner. Made sure everything was explained.
friendly and professional
Dr. Tsai was nice and personable also very professional. He made me feel more comfortable about my upcoming procedure.
Very kind and explained things well
Really good treatment & care.
Kind, nice, and very caring. He listened to me. He explained everything that he was doing.
He is simply the best!
Very competent,but cool.
If I know somebody that needs their colon taken out, I would definitely recommend him. He took mine out. Does the sigmoid biannually for me. He saved my life as far as I’m concerned.
Excellent care
He was very knowledgeable and told me everything that I asked about .
Dr. Tsai was very nice and willing to talk with me and answered any questions. Plus he does a great. Job and keeps everyone informed.
He is excellent. Did my internal hemorrhoids surgery 13 years ago and my colonoscopy today. Both went well. Will go to him if needed. Although I hope I don’t need him again. He is top notch.
Knowledgeable nurses and kind, helpful admitting staff.
Dr Tsai and assistant Shannon are the best. Professional, courteous and brilliant. Saved me from a lot of bad things!
Dr.Tsai makes you feel very comfortable during testing excellent and intelligent doctor.
great bedside manner, knowledgeable, great communication
Because of his friendly helpful manner but because he is so on the point and thorough.
Consistently good and caring. Knowledgeable and friendly.
seemed friendly and knowledgeable after meeting him for the first time.
He is a great doctor!!!
I would recommend Dr. Tsai. He did my colonoscopy and had no issues. I will say, I would also recommend Dr. Tsai because of his nurse Shannon.
This is not the first time I have been treated by Dr. Tsai and will always be come to him for any other of these problems.
Very patient
I was only able to talk to him a few minutes, but he seemed very nice and approachable
Dr Tsai is fantastic. Very knowledgeable and had a calming demeanor that is very important.
Dr. Tsai was great, he explained everything and let me know what has caused my problems, what could be done to help and the next steps to take. He made sure I had all of my questions answered before we moved on. Very kind, knowledgeable and compassionate.
My nurse Shannon was exceptional at explaining procedures and helping with personal concerns and worries. She consistently made me feel seen, heard, and respected in my choices, which is all a patient would want in an uncomfortable situation. Dr. Tsai was wonderful as well. He is kind, caring, attentive and took the time to explain every step of the way. They both answered my questions, eliminated my fears and built my trust in the process. In a world where people are quick to share their bad experiences I want to share my positive experience with both Dr. Tsai and Shannon.
He appears to have my concerns as top priority, and is NOT “selling” an expensive surgery (like some doctors)
Let me know what would be done and very informative
Doctor was very informative. Great bedside manner. I appreciated the thoroughness of his explanation of choices of care and that he left the decision completely up to me with no pressure!
Very impressed with his knowledge, and manner. He was straightforward and yet gentle in explaining everything he would do during the exam as well as describing follow-up testing.
Dr. Tsai has been so good and explains any questions you have.give his team a A++
Explained things well.
He was very pleasant and not intimidating for worried patient.
Answer my questions.
Always great.
It's my practice to not recommend where to receive treatment or stores to anyone. OTHERWISE THE ABOVE WOULD BE A FIRM 10! HOWEVER, CARE WAS EXCELLENT. BEN TSAI AND STAFF were awesome . . . attentive, kind, etc. Thanks for your understanding.
Great explanation of procedures
Customer care
The very best doctor and surgeon and very professional and kind doctor extremely knowledgeable and answers all questions and concerns.
Easy to talk to.
The doctor and his team were knowledgeable and supportive.
Dr. Tsai was easy to talk to and readily put me at ease. He was very thorough and gentle during the rectal exam. He explained everything that he was going to do. All my questions were answered sufficiently. He and his attending nurse were very professional and pleasant.
Very friendly and explains exactly what you're options are to get you back to being healthy again. Very knowledgeable in explaining what is going on.
Personable, explains procedures say they can bee understood.
Because is a good person and doctor
He explained everything well and answered my questions.
He was patient, explained everything very clearly & just seemed kind
He's a great Surgeon!
Extremely professional, efficient, and friendly. I’d rather not see anyone else.
Dr. Ben Tsai was very courteous, polite, and took the time to answer all my questions. He was also sincere and genuine with making sure I was taken care of.
Great appt.
Patient - takes the time to answer any and all questions
Very thorough, attentive, and explains things very well. I never felt 'rushed'...
I trust him
Listened and took the time to clearly explain my condition and to answer any and all questions
Personable, kept me informed of my options.
Based on my one visit, and only bc it's one visit. I scheduled my next two appointments there. It's close to my work.
Caring and expains
He introduced himself, and then came back afterwards to let us know the outcome. I left feeling good.
He’s the best!
Nice, and explained everything well
He answered all of my questions.
takes time to explain
Professional, thorough and kind in his approach with me on my initial visit, where he addressed my medical needs swiftly and thoroughly and the follow up was handled with the same care and prof ssionalism!
Compassionate
Explained everything well.
a true professional with great bedside manner.
Kind and caring doctor
Friendliness and skill
Dr Tsai came highly recommended, I had previously been a patient of Dr Johansen for the past approximately 25+ years and very satisfied with all the care he had given and other family members over the years. After he retired i wasnt sure who to go to until Brian Turpin a patient of dr Tsai told me about him. After today i feel very good about Dr Tsai and his team being our new Colon specialist team for all of us !! We were very impressed with the whole crew! Thank you
He explained the procedure in terms that I could understand
He took excellent care of me .. colon cancer
Excellent care.
Good bedside manner Makes sure I understand everything Knows what he is doing
Was to the point and took care of my problem.
His manner and way of explaining things was very comforting!
He's personable yet very professional. Dr. Tsai puts me at ease, explains everything he is doing to my own understanding, is friendly, asks all the right questions, and gives me choices in my treatment plan.
Absolutely worked me in in an emergent response to my medical needs and responded with empathy and professional manner!
He listened to me.
The tau symbol represents physicians who are employees of the Franciscan Physician Network, a division of Franciscan Alliance, Inc. All other physicians are independent members of the Medical Staff who choose to practice at a Franciscan Health hospital.
